Delivery Methods and Costs

  • All economy EU and Rest of World orders may now arrive with customers after Christmas.
  • All express EU and Rest of World orders must be placed before 18th December to ensure delivery before Christmas.
  • All UK orders must be placed before 19th December 2013 to ensure delivery before Christmas.

You can check your order status anytime, just login to your account and click on 'Order History'. All the orders you have placed with will be listed, detailing the items purchased and order status. For more information on the order status messages you may see please click here.

Delivery information
We aren't tight; we send our products by first class Royal Mail post. If you're quick and get your order placed before 2.00pm (Monday - Friday) it will be dispatched on the same day [as long as the items are in stock].

Estimated delivery times for retail customers are as follows:

 - United Kingdom. 2 to 3 working days
 - Europe (EU). 4 to 6 working days
 - Rest of the World. 7 to 10 working days

 - Wholesale customers orders are usually dispatched within 7 working days. This may differ around busy periods including Christmas.

Yes. We now deliver worldwide!

Delivery charges
We only charge a small fee for delivery. This is shown to you after you have chosen your Delivery Country during the checkout process.

 - United Kingdom. £1.80
 - Europe (EU). £2.45
 - Rest of the World. £6.00

Wholesale Customers

 - United Kingdom. £7.50 for orders over £100.00 with free delivery for orders over £200.00 net.
 - Europe (EU). £29.00 for orders over £100.00
 - Rest of the World. Starting at £50.00 (dependent on order size)

If your order has only just been dispatched and is yet to arrive, please wait patiently. If it has been dispatched and exceeded the estimated delivery time, contact us and we will try our best to find out where it is! is owned and operated by Pamela Mann Ltd, Company Registration No. 6522187. UK VAT No. 931436143
Registered address: The Robbins Building, Albert Street, Rugby, Warwickshire. CV21 2SD